API Tickets

Gérez les tickets de support.

Lister mes tickets


GET /api/tickets
Authorization: Bearer TOKEN

Réponse (200)


{
  "data": [
    {
      "id": "ticket_123",
      "title": "Problème avec mon projet",
      "description": "Impossible de créer un article",
      "priority": "HIGH",
      "status": "OPEN",
      "author": { "id": "user_123", "email": "..." },
      "assignedTo": null,
      "createdAt": "2024-01-15T10:30:00Z"
    }
  ]
}

Créer un ticket


POST /api/tickets
Content-Type: application/json

Requête


{
  "title": "Impossible de créer un article",
  "description": "Détails du problème...",
  "priority": "HIGH",
  "projectId": "proj_123"
}

Réponse (201)


{
  "data": { ... }
}

Obtenir un ticket


GET /api/tickets/{ticketId}
Authorization: Bearer TOKEN

Modifier un ticket


PUT /api/tickets/{ticketId}
Authorization: Bearer TOKEN
Content-Type: application/json

Requête


{
  "title": "Nouveau titre",
  "priority": "MEDIUM",
  "status": "IN_PROGRESS"
}

Ajouter un message


POST /api/tickets/{ticketId}/messages
Authorization: Bearer TOKEN
Content-Type: application/json

Requête


{
  "content": "Nous avons trouvé le problème...",
  "isPublic": true
}

Voir les messages


GET /api/tickets/{ticketId}/messages
Authorization: Bearer TOKEN

Voir Système de tickets.